At ORCS Web, we have a different perspective from many hosting companies. We
want to serve our clients so well that they don’t ever have to worry about their
internet site. We don’t just respond when you have a problem; we identify
possible future issues and communicate ahead of time to prevent them. From Day One, you have everything you need;
no extra charges later you hadn’t foreseen. Here are just a few
examples of the ORCS Web Difference:
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Others |
ORCS Web |
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"Managed hosting” means they notify you when something goes wrong. Patch
installation is extra. Proactive notification is unavailable or an upgrade in
support charges. |
“Managed hosting” means we take care of your site so you can take care of your
business. It includes operating system
patches; monitoring your disk, CPU, and data transfer usage to anticipate
increased needs; recommending alternatives that may save you money or improve
overall site performance, before you’re aware of an issue. Every client receives
this; no extra charge.
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Fixed amount of backup space. If your databases are larger than this amount,
your backup is incomplete. Sometimes, getting a full backup requires changing
hosting plans to a much higher monthly rate.
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Full backups, guaranteed. You get the space required for a complete backup every time, with no
extra charge. |
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When you contact Support, someone responds and tries to address your issue. |
When you contact Support, we start working on your issue immediately, without
time-consuming forms or bureaucracy. Your Support team already knows you and
your site, and is highly knowledgeable and certified in Microsoft technologies.
They will call in experts if necessary and work with your staff to resolve your
issue as quickly and painlessly as possible. Every client receives this; no extra charge.
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Your plan includes X amount of bandwidth, but it’s not dedicated to you. Like
overselling airline seats, they assume that not all customers will need their
full allocation. So you may fall short if too many clients peak at the same
time.
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We allocate bandwidth to each client, ensuring its total availability to you
regardless of what other clients are doing. |
They try to minimize your pain.
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We work to maximize your satisfaction. |
When we say that ORCS Web provides
an unrivaled Windows hosting experience, we
mean you enjoy doing business with us, just as we enjoy doing business with you.