ORCS Web maintains a close partnership with
Peak10 to provide our data center facilities in Charlotte, NC.
Through this partnership with Peak 10, ORCS Web is able to ensure that
our data center facilities meet or exceed industry standards. The center is
compliant with the SAS 70 Type II standards defined by the Auditing
Standards Board of the American Institute of Certified Public Accountants. We
utilize multiple Tier One Internet carriers with redundant fully-lit OCx
connections that provide over 12 Gb/s of network capacity. In addition, each
data center facility deploys multiple carrier agnostic OCx connections for
maximum dependability and redundancy. Physical access to servers used for ORCS Web’s clients
is restricted to ORCS Web and Peak 10 only.
Data Center Capabilities
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Our Network |
The data center has high-bandwidth private transport network connections. The
local fiber connectivity is redundant with three fiber rings with dual entry
points from Optical Carrier-12 (OC-12) hardware. |
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Security Details |
The data center is monitored for all aspects of operational security and
environmental conditions. It is equipped with state-of-the-art security,
including two levels of card access, locked cages for hardware, video
surveillance, and vibration detection. Environmental monitoring systems detect
variations in temperature and humidity, as well as smoke and other changes in
critical system environments. |
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Monitoring |
An on-site network operations center (NOC) is staffed 24 hours a day, 7 days a
week with network operations personnel. The NOC monitors the entire network for
efficiency, congestion, and network errors. NOC technicians can re-route traffic
and respond to any alarms that might occur.
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Uninterruptible Power |
The data center is engineered with a redundant, uninterruptible power system and
backup generator to deliver seamless power. In the event of a commercial power
failure, our isolated UPS system will provide immediate backup power until our
diesel generators take over the load and continue operation of the center. Each
generator is capable of running for a minimum of 48 hours at full capacity.
There are also priority contracts with vendors to have fuel delivered if ever
needed to run past 48 hours.
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Redundant HVAC |
The redundant HVAC system keeps the average temperature in the Data Center at 70
degrees F, ensuring a consistent operating atmosphere for all servers.
Additional sensors detect variations in humidity and keep the average humidity
at 50% (+/-3). |