OrcsWeb maintains a close partnership with Peak 10 to provide our data center facilities in Charlotte, NC. Through this partnership with Peak 10, OrcsWeb is able to ensure that our data center facilities meet or exceed industry standards. The center is compliant with the SSAE 16 standards defined by the Auditing Standards Board of the American Institute of Certified Public Accountants. (SSAE 16 is the successor to the SAS 70 standard which ended in 2011.)
We utilize multiple Tier One Internet carriers with redundant fully-lit OCx connections that provide over 12 Gb/s of network capacity. In addition, the data center facility deploys multiple carrier agnostic OCx connections for maximum dependability and redundancy. Physical access to servers used for OrcsWeb’s clients is restricted to OrcsWeb and Peak 10 only.
Our Data Center Capabilities
|Our Network||The data center has high-bandwidth private transport network connections. The local fiber connectivity is redundant with three fiber rings with dual entry points from Optical Carrier-12 (OC-12) hardware.|
|Security Details||The data center is monitored for all aspects of operational security and environmental conditions. It is equipped with state-of-the-art security, including two levels of card access, locked cages for hardware, video surveillance, and vibration detection. Environmental monitoring systems detect variations in temperature and humidity, as well as smoke and other changes in critical system environments.|
|Monitoring||An on-site network operations center (NOC) is staffed 24 hours a day, 7 days a week with network operations personnel. The NOC monitors the entire network for efficiency, congestion, and network errors. NOC technicians can re-route traffic and respond to any alarms that might occur.|
|Uninterruptible Power||The data center is engineered with a redundant, uninterruptible power system and backup generator to deliver seamless power. In the event of a commercial power failure, our isolated UPS system will provide immediate backup power until our diesel generators take over the load and continue operation of the center. Each generator is capable of running for a minimum of 48 hours at full capacity. There are also priority contracts with vendors to have fuel delivered if ever needed to run past 48 hours.|
|Redundant HVAC||The redundant HVAC system keeps the average temperature in the Data Center at 70 degrees F, ensuring a consistent operating atmosphere for all servers. Additional sensors detect variations in humidity and keep the average humidity at 50%.|