OrcsWeb provides two levels of Managed Windows Hosting Services. Both levels come with our proactive service and support. Built around your unique needs, each tier of services brings an additional level of relief to your internal IT team by proactively monitoring your systems – from infrastructure to application. This active support allows you to focus on your business --- let our expert Microsoft Certified Team give you peace of mind that your application is up & performing as expected!
Standard Managed Hosting Services (included with all plans)
- 24/7/365 Critical Issue Support
- Dedicated Support Team assigned to Your Company
- Full System Backups – unmetered daily
- Server Ping Monitoring
- Microsoft Critical Patching
- Managed Redundant Network & Perimeter Security
Complete Care Managed Services (available as an upgrade)
- All Of The Above
- Weekly & Daily System & Data Backups -- 14 Day Retention
- Microsoft Windows Security Management
- Microsoft Windows & Active Directory User Management
- Setup & Configuration of IIS (websites, app pools, FTP sites)
- Setup & Configuration of SQL Server (database, users, permissions)
- System Monitoring (uptime ping check, CPU usage, disk space usage)
- Web Monitoring (HTTP content checking, HTTP page load time alerts)
- SQL Server Monitoring (SQL Server service monitoring, SQL query monitoring)
- Resource Trend Tracking (RAM, CPU, Disk Usage, Custom trending available)
- Base system troubleshooting
