Our shared hosting services are not normal shared hosting services. Our clients understand this but many people who haven't had direct experience with us just don't understand what's different - besides the pricing.

We have all the super-cool redundant and high-performing architecture of course, and many of those things that we consider basic set us apart themselves.

But what really sets us apart... our shared hosting is fully managed hosting. Yes, the same level of managed hosting that commands fairly high fees in the enterprise hosting market. We don't just give our clients some space and let them fend for themselves.

Talk is cheap, right? What are some examples?

Here are just three of the many things we do for our shared clients:

• We assist in isolating performance issues. If a client's application isn't performing as well as they'd like, we help them pinpoint the bottleneck area so they can focus their efforts efficiently in addressing the issue. We have tools that often allow us to tell them what part of their application is causing the slow down and what resource is being taxed.
   
• When a client has a code error, we help point them towards a solution. No one intimately knows the code for a specific application other than the person who wrote it, but we do help research error messages and occasionally even review short code snippets for clients to help them in resolving (ASP.NET-specific) coding issues.
   
• When we notice load on database servers, even if a client isn't noticing any impact, we provide tips to the clients on ways that will better optimize their database usage - giving their end-users a better online experience, and also ensuring the maximum performance for all clients on those shared servers. This includes SQL profiling to identify long running queries or sometimes to suggest database index changes.

Our clients interact with us just as if we were their internal Web Ops team. Our goal is to handle their web needs so they can focus on their business. We want them to succeed, which often means getting more involved than just setting them up and billing them. We also go through these levels of managed services because it optimizes the performance across all the servers, which means a better experience for all of our shared hosting clients - faster load times, better resource utilization, etc. It is a huge win-win for everyone.

Oh, and by the way, we have managed dedicated and managed cloud hosting services available too!