"Thanks again for your help and I can’t say enough about your webfarm hosting! I feel supremely confident telling my clients that it’s rock-solid!"

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"Once again, the ORCS service comes through at the speed of light. You guys are the best!"

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"Thanks for all the info. Your accessibility and proactive support has made the decision easy. We are going with orcsweb."

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"Thanks! You all are the greatest...you could teach a course in customer service and quality!!"

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"We technical folks really appreciate the detail you guys provide when there is a problem. It helps us understand what is really going on and to sympathize when we can see the problem is mostly out of your control. Your willingness to be open and honest from the very beginning is refreshing. It's why we picked ORCS."

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"That's great, thanks kindly - your speediness is as always astounding, refreshing and greatly appreciated."

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"Thanks for fixing this and the in-depth reply, much appreciated. I've been using ORCS Web for over a year now and I'd like to congratulate you and your colleagues on a No.1 service, superb, thanks."

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"Some people say they are only two things you can count on in this world: death and taxes. Someone should introduce them ORCS customer service...the very definition of dependability, day in/day out, month in/month out...."

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"I can't thank you enough...... guys. You guys rock. I have to say I am extremely happy with your service and support."

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"Many thanks, your support is 2nd to none."

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"By the way, I am VERY IMPRESSED with your webfarm hosting. The site hasn't even had a hiccup and it's been jamming since last Friday. You guys never cease to amaze me." 
 

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"I really have to complement everyone. Your Customer Service is so good that I'm embarrassed because I'm at odds on how to show my appreciation. I'm really sincerely impressed and your organization will be mentioned in my next Informatics meeting as example of Outstanding Customer Service. Thanks again!!!"

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"Thanks for that. Everything is working fine. This is the third host I have tried, and you've managed to do in less than an hour what other hosts here have kept me waiting for over 2 weeks to do."

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"What can I say, except that you are amazing! Thanks for all your hard work...I know it hasn't been easy for you. Your help and assistance during this whole release has not gone unnoticed and unappreciated. Please thank the other members in your team as well. I look forward to working with you to build upon my site"

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"On a side note, I give feedback whether good or bad. Y'all have become an indispensable resource to CYAUSA.COM allowing us to focus on our app rather than the rest of the administrivia associated with the project we are on. We truly appreciate all your help along the way. It has been the best experience I have ever encountered, and wanted to let you know this. Keep up the GREAT WORK!"

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"I’d like to say “Well done” for the great customer service you guys demonstrated last week. And I’d also like to point out that it was smart business, too. Other web-hosting companies are becoming more than competitive in price. If I did have any thoughts of finding hosting elsewhere, the responsiveness and help your team provided made me feel happier about sticking with ORCS Web."

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"I just want to thank you both for helping sort this issue out. Absolutely brilliant service! Thank you very, very much for all your help on this. It's quite funny really, because the site is a fans run site for the football team we support (Manchester City) and we're doing really badly and it looks like we could be relegated and it will go to the last game of the season which is in a couple of weeks... and usually the worse we do, the more visitors we get on the site telling the club manager how to run the site, what team to pick, what tactics etc so we're all absolutely delighted that we've got it going just in time! :) Thanks again for a top class job."

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"First off thank you for a most excellent program you have here. The combination of services you offer for the cost is probably the best deal I have seen on the net. I am also very appreciative of the fast and easy setup and above all on a Sunday. Kudos as they say or am I suppose to say "props" these days? I am certainly not regretting the move and wish I had done it a long time ago."

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"I’d first like to say thanks again for the phenomenal help on my most recent issue. Specifically, I’d like to commend David and Ben for their patience as I undoubtedly sloshed through a problem with sending mail and specifying the ORCSWeb SMTP that proved to be an overzealous anti-spam filter from our wireless provider that was returning false positives – in our case, bouncing messages. So cheers and thanks much to all our friends over there...we couldn’t have made it through this latest “experience” without you. Man, you guys rule. :)" 

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"I just wanted to take a moment and thank you! You guys are pure excellence."

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"We want to thank you guys for doing such a great job. It has been a great experience working with you so far. Things seem to be going very smooth at this point with the sites that are running at ORCS and with the transition of the others. We only have 4 sites left to switch over to you; 2 of them will be rolled into existing sites leaving us really with 2 sites to move." 
 

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"Just love your fast service!!! (and it was the lack of a reply to my first e-mail request from yesterday that got me to questioning whether my SMTP service was working in the first place -- turns out it wasn't... you folks are the barometer by which I judge such things!)"

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"Your tech support is great that's why I recommended ORCS to Alltronics as I had such good results when I setup Excess Solutions."

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"I got your message just before going to bed and was able to fix the db connection with minimal downtime. Everything is working now and I can sleep a little easier thanks to your awesome late-night tech support!"

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"Please pass on to the entire webteam that I am utterly impressed and completely satisfied by all of your performance and response times. Lots of Kudos and accollades. Greatly Thankful."

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"I received this email yesterday and wanted to quickly follow up. I know I have told you a thousand times, but your service is top-notch, I love bringing clients your way, and I look forward to working with you on future projects. You are doing a great job! Please send this to whoever is in charge of your operations!"

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"Just a quick note to say 'thanks' again for setting everything up so efficently and responding to Bob. I recommended Orcsweb to the people who help to run mancity.net (it's an unofficial supporters website for our favourite English football team, Manchester City!) and it's great to know that when I recommend you've done everything as expected and I get an email from Bob to say he's impressed already! We never got emails like that with ****** Hosting - thanks again!"

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"I just wanted you to know that Rich from ASP login sent me a pleasant email about you all (especially Desirée) and your extra efforts in solving this problem with his component. This reinforces why you are number 1 in service and support. There are millions of us non-techie people who appreciate the service."

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"I just want to thank you all for the tremendous work you do. Every time I receive an email informing me of server upgrades, email upgrades, or problems like the one below, I am grateful I decided to host with ORCS. None of my previous hosts had this level of service. I have had my site with you for almost six months and in that time have not experienced any problems, which was not the case elsewhere. Thank you, thank you, thank you." 

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"By the way, I've been hugely impressed by the service I've received from everyone at ORCS Web. To be honest, I usually find dealing with hosting companies a total pain, and to find a host that actually tries to help is really refreshing! Thanks to everyone in your web team."

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I am continually impressed by you guys! Your response was so fast, I thought I had fixed the error! It really is unnerving (and fabulous) how quickly you respond.   

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We wanted to pause and thank-you for the quality professional service that you people provide!

It's often easy to take things for granted when things are running smooth, which they always are at ORCSWeb. However, the painful experience of our first "host provider" is a gentle reminder that not all hosting companies are created equal. We spent two very frustrating weeks with another host provider, and never even got our site off the ground. Words cannot express the true frustration we experienced, and censorship prevents me from actually expressing my personal feelings; it really shouldn't be this hard should it?

Well at ORCSWeb it's not difficult at all, thanks to your certified and professional staff. We were impressed from the start! We called on a Sunday and were completely up and running within three hours of our initial phone call. Our domain name was also propagated within six hours as well. Now that's what we call service!!! Thank-you, thank-you, thank-you! Keep up the great work!